Analyzing the Path of a Profile in a Scenario

To find the specific path followed by a profile within a scenario, you will have to access the file of the profile in question.

Go to ‘Manage profiles’:

After finding the profile you are interested in, click on 'View' to reach the details of the file then go to the ‘Interaction’ tab.

Find the relevant scenario in this interaction list. The entry will have an orange icon next to it:

Next, click on the eye to see the data related to the interaction with this scenario. You will have to click on ‘details’ to see the exact path followed by the profile in this scenario. The date and hour on which the profile went through each step will also be displayed.