Using the Templates scenario

To help you deploy easily and rapidly scenarios in your license, Actito has developed fully customizable templates scenario that will best meet your needs. Using these templates will give you a basis for creating you own scenarios, while giving you a high degree of flexibility.

Thanks to the scenarios, you can create powerful and relevant dialogues with your profiles as they progress through their customer journey with your brand. By using the right scenario at the right time, you can increase the value and lifespan of your relationships with your customers.

With these templates you can then create impactful and relevant communications to rhythm your clients life cycle, such as :

• Welcoming your new clients
• Cherish them for their birthdays
• Reactivate inactive customers
• Measure their satisfaction
• Encourage a second purchase
• Reward their loyalty
• Earn (back) their commitment
• Relaunch abandoned carts
• ...

Good to know

If you want to activate this or any other Actito templates scenario in your license, please contact your account manager.